Nagad1 is fully committed to protecting the privacy of your personal information. This policy transparently explains what data we collect, why we collect it, and how we keep it secure.
We protect your privacy on both a technical and policy level
All data transmitted on nagad1 is protected with 256-bit SSL encryption. Hackers and third parties have no way of accessing your information.
We do not sell your personal information to advertisers or any third parties. Your data is used solely to improve your experience on our platform.
You can request to view, correct, or delete your stored data at any time. We will act on your request within 30 business days.
All user data is stored in encrypted databases. Regular security audits and penetration testing are conducted to ensure the integrity of our systems.
Nagad1 clearly discloses the types of cookies it uses. Your consent is obtained for all cookies except those that are strictly necessary.
You can unsubscribe from promotional emails and SMS at any time. We respect your preferences.
When you open an account or use our services on nagad1, we collect certain specific information. Our data collection is fully transparent — solely to provide you the best experience and ensure platform security.
Information Collected at Registration:
Information collected during KYC verification:
Information Collected Automatically During Use:
Important: We only collect data that is genuinely necessary to operate our services. Collecting unnecessary or excessive information goes against nagad1's policy.
Nagad1 uses collected data only for specific, defined purposes. Your information is never sold or transferred to third parties for commercial use.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account Verification & KYC Completion | Legal Obligation |
| Contact Information | Sending Service-Related Notifications | Contractual Necessity |
| Payment Information | Deposit & Withdrawal Process | Contractual Necessity |
| Activity Logs | Fraud Prevention & Security | Legitimate Interest |
| Cookie Data | Service improvement and analytics | Consent |
We follow a Data Minimization policy across all uses of your information — meaning only the data that is strictly necessary is ever collected or processed.
If you wish to opt out of our marketing communications, click the Unsubscribe link at the bottom of any email or let our support team know.
Nagad1 never sells your personal data or shares it with third parties for advertising purposes. However, certain information may be shared in a limited number of specific situations.
Situations Where Your Information May Be Shared:
To clarify: Only the minimum necessary information is shared in each of the above cases. No partner may use nagad1 user data for their own purposes.
All third-party partners are required to comply with nagad1's privacy standards, and Data Processing Agreements (DPAs) are in place with each of them.
Nagad1 uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored in your browser that help the website recognize you.
Types of cookies we use:
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect some features of the site.
Cookie Management: When you first visit the nagad1 website, a cookie consent banner will appear where you can manage your detailed preferences.
Nagad1 uses industry-standard technical measures to keep your data secure. Our security infrastructure is regularly updated and audited.
Technical Security Measures:
In the event of a data breach, we will notify affected users and the relevant authorities within 72 hours.
Your Responsibilities: Beyond our platform's built-in security, you also play a role in keeping your account safe. Use a strong password, keep 2FA enabled, and never share your login credentials with anyone.
Nagad1 believes every user should have full control over their own data. Below are your key rights outlined for your reference.
You can request a complete list of all personal data we hold about you.
You can request corrections to inaccurate or outdated information at any time.
You can request the complete deletion of your data under certain circumstances.
The ability to request that your data no longer be used for specific purposes.
Export your data in a machine-readable format (JSON/CSV).
You have the right to object to the processing of your data for specific purposes.
To exercise any of these rights contact@nagad1.netto email us. We will respond to your request within 30 business days.
Nagad1 strictly enforces an 18+ policy. We do not knowingly collect or process the personal data of anyone under the age of 18.
If we discover that a minor has registered using a false age, the account will be closed immediately and all collected data will be deleted.
A note for parents: If you suspect your child is using an online gaming platform, please contact us. We will take immediate action.
Nagad1 does not retain your data indefinitely. A specific retention period is defined for each type of information we collect.
Once the retention period expires, data is automatically deleted securely or irreversibly anonymized.
Due to legal obligations, some data may not be able to be deleted before a specified retention period. In such cases, we will inform you in detail.
We may update this Privacy Policy from time to time due to business changes, new legal requirements, or technological developments.
Our Commitment When Policies Change:
If you do not agree to the updated policy, please contact customer support before the changes take effect and request account closure if needed.
For any privacy-related questions, requests, or complaints, please reach out to our Data Protection Team.
Nagad1 respects your privacy above all else. Our Terms & Conditions and Responsible Gaming policy as well. For any questions FAQ See section. Use by anyone under 18 is strictly prohibited.